ARC & Control Centers: remote monitoring, verification and 24/7 rapid response
We operate an Alarm Receiving Center (ARC) where we receive and verify intrusion, fire, or emergency incidents. By applying strict operational protocols, we coordinate with Law Enforcement Agencies and emergency response services when necessary to ensure a rapid and effective intervention.
Best security system
The difference between an alert and an incident is the response time and specialized verification. We follow a series of protocols based on verification, escalation, and coordinated action, ensuring evidence and traceability.
- Mitigation of false alarms and resource optimization.
- Maximizing response speed and precision.
- Event traceability and custody of evidence.
What does our service include?
Remote security system connection
We integrate your security systems with our Alarm Receiving Center to offer continuous supervision, smart incident management, and immediate reaction capability. A service designed to guarantee permanent control, risk anticipation, and maximum protection for people, facilities, and critical processes.
Remote monitoring
Our remote monitoring solution allows for the supervision of your facilities with technological support and specialized operational criteria. It provides constant surveillance, strengthens preventive capacity, and enables quick action against anomalous behavior or risk situations, optimizing security without compromising efficiency, coverage, and control.
Video verification
Video verification adds an advanced layer of reliability to alarm management, allowing for the real-time confirmation of the nature of each incident through images. This service reduces false alarms, accelerates protocol activation, and improves coordination with intervention services, providing precision, agility, and confidence in every action.
Rapid response and key holding
We protect access to your facilities with a key holding service under strict security protocols and immediate response capability for any incident. We guarantee an agile, secure, and professional intervention, minimizing response times and ensuring effective management when every minute is critical.
Control and management of technical signals
We monitor technical signals from facilities and critical systems to detect any anomaly, failure, or operational incident early on. From electrical failures to technical alarms or auxiliary systems, we activate defined protocols to reduce impact, preserve business continuity, and maintain control over sensitive environments.
How we work (Protocols and SLAs)
Ideal for…
Why choose Sagital
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