Case studies
Mediaset: coordinating public relations and customer services
We manage public relations at Mediaset, adapting teams to programming changes. Through on-site coordination and rapid response, we ensure excellent service and the seamless operations of the facility.
Specialists in ancillary services management
Our experience with Mediaset demonstrates our ability to manage customer-facing services in highly demanding environments. Through on-site coordination and teams trained in the audiovisual sector, we ensure excellent service and immediate adaptation to the needs of every major programme.
Our client challenges
We effectively manage high volumes of daily visitors with total efficiency. Our primary challenge is adapting the staffing structure to constant changes in programming, meeting diverse needs with agility to ensure uninterrupted service. We maintain operational excellence and strict rigor in every task assigned by management, ensuring the facility’s needs are met regardless of the production schedule.
Our added value
We provide flexible personnel and on-site coordinators who possess deep knowledge of the audiovisual industry. Thanks to our high responsiveness, we offer a differentiating value that guarantees daily success. We adapt in real-time to our client’s operational demands, optimizing human and technical resources to ensure that every broadcast takes place with the highest possible level of security.
What our clients say
“Collaboration with Grupo Sagital stands out for its exceptional attention to details. They don’t just offer maintenance and cleaning; they engage as a strategic partner in the continuous improvement of our spaces. Their transparency and the effort dedicated to service optimization are fundamental pillars that we value deeply.”
NIKE
“Our collaboration with Grupo Sagital is characterized by exceptional operational proximity.”
RED HAT
“The quality of the service and the warmth of the professional relationship are, quite simply, brilliant.”
WIPRO
“The constant and coordinated presence of security personnel throughout the Metro network provides essential peace of mind for the daily commute.”
METRO
Are you looking for an integrated, reliable and nationally coordinated security model?
At SAGITAL, we are always available to answer your questions.
Contact us and take the next step in your company’s evolution!
