Case studies

Sanitas: comprehensive protection for critical operations

Sanitas, part of the prestigious Bupa Group, is a leader in health and well-being. Through Servicios Integrales de Seguridad, we provide services to multiple group entities, including Sanitas Hospitales, Sanitas Mayores, Sanitas Emisión, and Sanitas Diversificación, among others.

Security and systems
Comprehensive protection for critical operations

The value we deliver

Strategic collaboration has allowed Sanitas to maintain its focus on healthcare by delegating technical complexity to expert hands:

  • Nationwide Reach: Technical response capacity across nearly a hundred Spanish towns, ensuring uniform security standards.
  • Incident Reduction: Deterrent and reactive technological presence has achieved a significant decrease in reported physical and property incidents.
  • Technological Integration: Consolidation of dispersed systems into a robust management structure, facilitating auditing and legal compliance for each of the group’s legal entities.
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Our challenges with the client

The main challenge was unifying and optimizing security within a massive infrastructure of 350 centers across 50 provinces and 96 towns. We defined strategic objectives focused on ensuring continuity and comprehensively protecting facilities, staff, patients, and residents. The strategy prioritized risk mitigation to drastically reduce theft and aggression, while increasing the sense of safety and trust for families and employees nationwide.

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The implemented solution

A large-scale electronic and physical security solution was implemented, focusing on operational efficiency and regulatory rigor. This included managing a robust ecosystem of 4,000 HD cameras ready for AI monitoring, along with over 300 specialized access control systems for critical areas like surgical zones and data centers. To ensure total service continuity, the strategy includes a nationwide preventive and corrective maintenance program.

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